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Customer SupportWe provide excellent customer support. Many of our
customers rated us highly not only for our products but also for our
professional support. Our goal, in the customer service department, is
to provide intelligent answers and to solve customer's problems
promptly. Technical Support
Training
Additional Free resources
Some recent quotes from satisfied customers:
"Thank you very much for the fantastic support you have provided
regarding eCrySP and CheVi software. All my requests and questions are
always answered in the most professional and efficient way. It is a great pleasure to work with SimBioSys."
Yuriy Abramov, Senior Principal Scientist, Pfizer Global Research & Development, wrote on Apr 23, 2010
"The latest CLiDE v3.0 version's interface looks quite improved and much
easier to use ... Thanks, and great job!"
Victor Chen, Informatics Specialist, Gilead Sciences
wrote on February 24, 2010 "I was introduced to eHiTS technology in 2006, when I was working as a research
associate at the University of British Columbia Faculty of Medicine. Now, I am working
in Brazil and, again, I am very satisfied with the performance of eHiTS/LASSO, as well
as with the great technical support from SymBioSys team."
Osvaldo A. Santos-Filho, PhD, Federal University of Rio de Janeiro, Institute of Chemistry, Brazil, wrote on Sep 09, 2009
"As part of distributed malaria drug search research, we've run eHiTS
Lightning on PS3 machines and it's fast! Running distributed over seven
PS3s, we docked 100 ligands against 1CEQ_Rmin.pdb at default accuracy in
under 16 minutes."
Peter Lavin, Computer Architecture Group, School of Computer Science and
Statistics, Trinity College Dublin, Ireland,
wrote on May 14, 2009
"I can't wait to unleash eHiTS on more than one node. It really is the single best docking code available, and that includes the package from Schrodinger."
Stephen Quirk, Global Director of Enabling Technology, Kimberley Clark,
wrote on Apr 18, 2007
"... I continue to be very impressed with eHiTS. We used it to run a tutorial on docking with our current Chemical Biology MSc students and they all
found it easy to use and were able to obtain results very quickly."
Colin Fishwick, School of Chemistry, University
of Leeds, UK wrote on Dec 14, 2005
"... It was remarkable how helpful and concerned the people were who I worked with regarding eHiTS. They gave much of their time, effort, and attention to me for very little reward...."
Darrell Hurt, NIH/NCI wrote on Apr 11, 2005
"... I found SPROUT very
useful and user-friendly in general. It is a program that I would
recommend for finding synthetic substrates for proteins. Thank you for
all of the help in acquiring the program...."
Justin Sanders, Basic Pharmaceutical
Sciences, at the
West Virginia University wrote on Aug 28, 2003
"...I have had some excellent results
with eHiTS on Linux and have been
able to process relatively large compound databases...."
Colin Fishwick, School of Chemistry, University
of Leeds, UK wrote on Jun 30, 2004
"...We've had
great experiences working with the Simbiosys team, the
software's
working well in our lab and any support issues have been quickly
resolved..."
Dr. David G. Lloyd, Molecular Design
Group, Department of Biochemistry,
Trinity College Dublin, Ireland.
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2010 SimBioSys Inc., All rights reserved.
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